App Privacy Policy

Privacy Policy for Opex Logistics Mobile App

Effective Date: 19th May 2025

Opex Logistics Ltd (“we”, “our”, or “us”) is committed to protecting the privacy of users of our mobile application, Opex Logistics, available on iOS and Android devices. This Privacy Policy explains how we collect, use, and store data when the app is used by authorised drivers of Opex Logistics Ltd.

1. Who This Policy Applies To

This Privacy Policy applies exclusively to users of the Opex Logistics mobile app, which is provided solely to drivers employed by Opex Logistics Ltd. The app is not available for public use and does not allow user registration.

2. Information We Collect

We collect only the minimum information required to operate the app effectively for logistics and compliance purposes.

a. Personal Information

  • Email Address: Used to authenticate drivers when logging in to the app.

b. Operational Data

The app records the following information as part of normal logistics workflows:

  • Status updates on bookings

  • Driver-submitted timesheets

  • Vehicle and trailer inspection reports

  • Internal messages sent via the app

c. Location Data

  • Geolocation is used only at the point of signing a proof of delivery.

  • No continuous or background location tracking occurs.

  • Location data is stored securely and only accessible to authorized internal staff.

  • d. Device Features Accessed

  • Camera and photo gallery: Used for capturing images relevant to jobs, such as delivery confirmations or vehicle checks.

3. What We Don’t Collect

  • We do not collect personal names, phone numbers, addresses, or contact lists.

  • We do not track usage analytics such as button taps, screen views, or session durations.

  • We do not collect device-specific identifiers or diagnostic data.

  • 4. How Data is Used

All collected data is used exclusively to:

  • Facilitate operational tasks within Opex Logistics Ltd

  • Maintain compliance with job tracking and safety procedures

  • Enable effective communication between drivers and the traffic office

  • 5. Data Sharing and Storage

  • No data is shared with third parties.

  • All data is transmitted through an internal API and securely stored on Amazon AWS infrastructure owned and controlled by Opex Logistics Ltd.

  • Data is encrypted both in transit and at rest.

6. User Data Control and Retention

  • Drivers may request to be removed from the app at any time by contacting the office team.

  • Access to the app and all associated data will also be revoked when a driver leaves employment with Opex Logistics Ltd.

  • Retained data is stored only as long as necessary for operational, audit, or legal purposes and then securely deleted.

  • 7. Children’s Privacy

This app is not intended for use by individuals under the age of 18. No data is knowingly collected from minors.

8. Contact Information

If you have questions about this privacy policy or wish to request removal from the system, please contact us at:

Opex Logistics Ltd

Severnview Industrial Estate, Central Ave, Avonmouth, Severn Beach, Bristol BS10 7SD

📧 traffic@opex.co.uk

📞 01454 250750

9. Changes to This Policy

We may update this Privacy Policy to reflect operational or legal changes. Drivers will be notified of any significant updates before they take effect.